Free exchange & No-Hassle returnsHow to Use
*Please Note: this is a digital product.
The Spa Dr.'s FAQs
-
When will I see results?
Everyone is unique, so timing of results will vary from person to person. Many people report the appearance of smoother skin within 3 to 7 days. For those looking for a brighter, smoother complexion or a reduction in the appearance of wrinkles and fine lines, most people see results within 4 to 6 weeks.
-
Are the products Gluten and Soy free?
Yes. All our products are gluten-free and soy-free.
-
Are the skincare products non-comedogenic (non pore clogging)?
Yes. Our skincare products are non-comedogenic.
-
Do the products expire? What is the shelf life?
The Spa Dr.®’s skincare products have a 2 year shelf life. Once the product is open it will last for 12 months. For all supplements, there is an expiration date on the bottle.
-
Do you offer refunds?
Yes! At The Spa Dr.® we want you to be completely satisfied as we hold our products to the highest standards. If for any reason you’re not 100% satisfied with any of our products, simply contact us within 30 days from the ship date, let us know what the issue was, and we will process a refund to your credit card, or exchange the product for an alternative item.
-
Does the Cleanser really work to remove makeup?
Yes, CLEAR (Step 1) is a gentle cleanser. It removes makeup, including mascara, easily. We suggest using our Konjac Facial sponge or a warm wet washcloth to effectively remove the cleanser along with makeup.